Close up 3/4 angle view of the cab and front tire on a commercial truck on the road at sunset.

Service

24/7 Roadside Assistance 

|  Road Service for Trucks

Assistance for everyone. Protection when you need it.

Road service for trucks is no longer a “perk” — it’s a necessity. Whether you’re driving across the state or across the country, RoadsideMASTERS.com Commercial Vehicle Emergency Roadside Assistance Membership Program is available to everyone, regardless of when or where you purchased your commercial vehicle.

At Arrow Truck Sales, we’re committed to the safety and well-being of truck drivers everywhere. That’s why we’ve partnered with RoadsideMASTERS.com to provide roadside service to truckers like you. This optional plan can offer you towing assistance, mobile mechanic services, tire delivery, fuel delivery, and many more roadside services to help you get back on the road safely—and sooner. Learn more about what’s covered in our 24/7 semi-truck roadside assistance package below.

What’s Covered

Towing Assistance

When your vehicle is disabled due to a mechanical breakdown, it will be towed to the service facility of your choice up to fifty (50) miles or two (2) hours port-to-port.

Mobile Mechanic Service

Available in lieu of towing if the disablement can be resolved roadside. Coverage applies to service call only and is limited to $100 per occurrence. The cost of mileage, parts and labor is not included.

Tire Delivery Assistance

When a replacement tire is needed, the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $100 per occurrence. Cost of the tire and installation is not included.

Flat Tire Assistance

Service consists of the removal of the flat tire and its replacement with your spare tire up to $150 per occurrence.

Oil, Fluid and Water Delivery Service

An emergency supply of oil, fluid and water will be delivered if your vehicle becomes disabled due to running out of fluids (up to $100 per occurrence). Cost of oil, fluid or water is not included.

Fuel Delivery Service

An emergency supply of up to thirty (30) gallons of fuel will be delivered if your vehicle is in immediate need (up to $100 per occurrence). The cost of fuel is not included.

Lock-Out/Replacement Key Assistance

If your keys are locked inside your vehicle, assistance will be provided to gain entry, or in the event there are no keys found, you will be covered up to the maximum benefit amount of $100 for the total cost of lockout service and a new key.

Battery Assistance

If battery failure occurs, a jump start will be provided (up to $150 per occurrence). In the event a battery is needed, a battery delivery service call will be covered up to $100. The cost of the battery is not included.

Winching/Extricating Assistance

Assistance in extricating your truck when stuck in a ditch or other inaccessible area (up to $100 per occurrence).

Benefits

Benefits of RoadsideMASTERS.com Road Service for Trucks

1

Roadside Assistance Service

A leader in roadside assistance service, with our roadside assistance membership program, RoadsideMASTERS.com is able to provide you the quality service you require in the event of a breakdown when you are out on the road.

2

Reputable Roadside Service

RoadsideMASTERS.com helps you reduce down-time by resolving issues quickly. Not only do we save you time, but we save you money by networking with reputable roadside service providers across the US and Canada who won’t capitalize on your situation by charging excessive parts costs and labor rates. We take the responsibility of searching for a nearby reputable service provider off your mind. We provide peace-of-mind and protection when you need it, where you need it.

3

GPS

Our GPS technology solution ensures the most qualified provider is dispatched to a breakdown location. Finding you is easy, via a text message link that allows our system to pinpoint your location in seconds.

4

Coverage Terms

Coverage terms are available from 12 to 72 months.

About RoadsideMASTERS.com

RoadsideMASTERS.com specializes in providing emergency roadside assistance specifically for heavy-duty commercial vehicles. These experts in semi-truck maintenance understand the unique needs of a large commercial vehicle like your semi and offer the specific services that truckers need when things go wrong on the road. If your truck breaks down, your average tow truck just won’t do; RoadsideMASTERS.com not only offers the heavy-duty towing you need but the roadside repairs you need to get your truck back on the road without ever needing a tow.

RoadsideMASTERS.com understands semi-trucks, long-haul truckers, and the importance of fast and effective repairs to keep your deliveries on schedule. That’s why Arrow Truck Sales has partnered with them to help protect you and your truck on every drive you take.

Roadside Assistance No Matter Where You Are

Many roadside assistance programs offer limited geographical coverage and simply can’t offer much help if you’re stranded in a remote location. But long-haul truckers frequently travel across uninhabited areas of the United States with very few services (and sometimes none) available to them if they break down on the road. Arrow Truck Sales and RoadsideMASTERS.com helps to ensure that you get the roadside assistance you need no matter where you might be on your journey.

Our GPS technology solution uses a text message link that helps our system pinpoint your exact location in a matter of seconds. As soon as we know your breakdown location, we’ll send you a qualified service provider to help you repair your truck as soon as possible.

Get Peace of Mind on the Road

When you’re on a long haul in your semi, it’s easy to feel isolated from the world. But with Arrow Truck Sales and RoadsideMASTERS.com, you have the peace of mind that somebody is always looking out for you. Whether you run out of gas, get several flats, end up in a ditch, or have a dead battery, we’re here to help. Sign up for our roadside assistance package, and have complete peace of mind that we’ve got your back no matter where your hauls may take you.

Learn more or sign up for our reliable roadside assistance program

Arrow Truck Sales, Inc. is an authorized reseller of RoadsideMASTERS.com. All services are administered by and dispatched through RoadsideMASTERS.com. For additional information, contact your nearest Arrow location online or via phone at 888.650.2776.

 

Contact

Arrow truck team standing outside their lot of trucks

Disclaimer

There is a 10-day waiting period for coverage on trucks not purchased from Arrow or for coverage that was not bought at the time the truck was purchased from Arrow. The listed covered services apply to RoadsideMASTERS.com Commercial Vehicle Emergency Roadside membership program. Up to one service are allowed per week. Towing Assistance is limited to no more than three (3) occurrences per 365 day period. Activation of covered services is immediate upon your purchase of the membership program. Items that are not included as part of the emergency roadside assistance benefit can be found from your Arrow sales associate. This is not a roadside assistance reimbursement program. All of the services provided are described herein and are applicable throughout the United States and Canada. However, we do wish to inform you that this is a motor club membership, it does not replace your vehicle insurance coverage and except in Wisconsin, this is not an insurance contract. This is not an Automobile Liability or Physical Damage insurance contract. See your sales associate for additional terms and conditions. Arrow Truck Sales is not responsible for typographical errors.